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A Home Instead caregiver and an elderly woman prepare a meal together in a sunny kitchen, symbolizing teamwork and independence in home care.

Meet Our Team

We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Victorville, CA.

Proudly Serving Aging Adults & Their Families

Our Promise

As a locally owned business, our team offers friendly, responsive service right in your neighborhood. Families love our team because we:
  • Do what we say we’re going to do – each and every time
  • Solve care problems using compassionate, person-centered solutions
  • Engage in thoughtful relationships with the families we serve
  • Give back to our community
About Us
Meet Our Team
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Brandi Johnson, Franchise Owner

Brandi and her mother, Lynda Patriquin, launched Home Instead Senior Care on March 1, 2000. For them, it is a win-win business - helping keep seniors in their homes as well as creating jobs for the people in our community who "just want to give back." She is an active, hands-on owner, and you will most likely see Brandi either in the office or out in the field.​
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Chris Parmelee, General Manager

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Chris Parmelee joined the Home Instead Senior Care team in March 2015 as General Manager, overseeing operations for three franchise locations: Rancho Cucamonga, Victorville, and Grand Junction. In this role, he provides strategic leadership and management across all departments—including finance, staffing, human resources, client services, and home care sales—with a steadfast commitment to delivering exceptional care to every client.

Chris’s top priorities are ensuring that both our valued Care Professionals and clients feel safe, supported, and empowered to thrive within their communities. His leadership is grounded in compassion, integrity, and a deep dedication to enhancing the lives of seniors and their families.

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Nicole Herd, Service Inquiry Specialist

Nicole joined the Home Instead Senior Care team in January of 2015. Due to her excellent customer service skills, she is the main point of contact for potential clients and their families. She listens to their needs and answers their questions. Ultimately, she schedules appointments for Client Care Coordinator to go out and meet with the family in person for a free consultation. Nicole truly enjoys talking to families that call in and being able to offer a solution to the issues they are facing with their aging loved ones.

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Pam Reeves, Client Care Coordinator

​Pam Reeves joined Home Instead Senior Care in 2008 as a caregiver. She has a true passion and love for our Seniors. After 4 years of being a caregiver she was promoted to the office staff where she works as our Client Care Coordinator. This allows her to closely monitor the care and needs of our Seniors. She believes taking care of our Seniors is her calling in life. While checking in on our Seniors she is also checking in with our caregivers to be sure they are happy and have all the tools they need to be successful at their job.
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Erica Camacho, Human Resource Manager

Erica joined the Home Instead Senior Care team in October of 2016. She has come to us with 5 years in customer service experience as well as previous schooling in Healthcare Administration. She oversees and handles both billing and payroll questions and/or concerns clients and CAREGivers may have for both the Rancho Cucamonga and Victorville offices. Call Erica if you have any general questions, and she will be happy to help you find the answer!
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Doniesha Benton, Staffing Manager

​Doniesha has been with Home Instead Senior Care since 2016, and she comes to us with 13 years of experience as a Coordinator with the Visiting Nurse Association (VNA) Her main responsibility is to provide excellent service to our seniors by matching them with a compatible, caring and understanding CAREGiver. She also monitors, mediates and logs both client and CAREGiver activities to make sure we are providing quality care to our seniors.
Jolene Loudermilk 2023

Jolene Loudermilk, On Call Staffing Manager

​Jolene Loudermilk is the On Call Manager for both the Rancho Cucamonga and Victorville offices, and has been with Home Instead since March of 2016. She is the primary point of contact if a CAREGiver or client has an emergency after hours or over the weekend. Jolene is a valuable source of information, and she is always happy to help if you have questions or concerns. In addition to her work with Home Instead, she is also a former EMT, regularly volunteers for the Alzheimer's Association, and is very active in her daughter's church and school activities.
Connie Nutter 2023

Connie Nutter, Home Care Consultant

Connie Nutter joined the Home Instead team in 2023 as a Home Care Consultant for the Victorville office. Connie has transitioned her role as a Hospice Care Consultant of 8 years to her current role here at Home Instead. Connie is always available to provide resources and education to clients and professionals alike. She truly feels her role at Home Instead is her calling and feels blessed to be part of a team that really cares about their clients .

Halloween Party 2017 with our CAREGivers and Family at Home Instead Senior Care

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Our Team

Your Home Instead team in Victorville, CA possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.

When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.

A Home Instead caregiver and an elderly woman review a photo album together at a dining table, sharing memories and stories.

Testimonial

Latest review from our community

-Care Client