
Meet Our Team
We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Colorado Springs, CO.
Proudly Serving Aging Adults & Their Families
Our Promise
- Do what we say we’re going to do – each and every time
- Solve care problems using compassionate, person-centered solutions
- Engage in thoughtful relationships with the families we serve
- Give back to our community

Reed Kovalan, Franchise Owner
Reed and his wife, Kate, started their Home Instead franchise in 2004. In 2012 they expanded and bought a second Home Instead franchise. They were drawn to the field based on their respect for our senior population and desire to help. Prior to the Home Instead, Reed was in corporate finance and Kate worked as a CPA. Kate and Reed have been married for 25 years and have four high school and college age kids. In their free time, they are both active with tennis and cooking. Their favorite thing is spending time with their family at the beach.

Michelle, Director of Operations
Michelle is a Colorado native having lived in Denver, Pueblo and Colorado Springs and loves all that Colorado has to offer. She is very active in the office and oversees the leadership of the organization and ensures we provide the highest quality caregiving services. Michelle comes from a diverse background; she was Director of Human Resources for a local therapy company and has also been in Business Development positions. She is now serving in her most rewarding role as Director of Operations for Home Instead. Michelle is passionate about exceeding expectations of clients and Care Professionals and sets an example of leadership in her office and the industry. She has earned her degree in Business Management and Human Resources. In her spare time, Michelle enjoys giving back to the community through philanthropy, cooking, gardening and most importantly spending time with her family and friends.

Brittaney, Client Care Coordinator
Born and raised in Manteca, California, Brittaney has always had a passion for helping others. With experience working at a rehab center as a Social Service Assistant in a senior community, Brittaney continues her dedication in serving seniors and their families. Making the most of every moment, she loves listening to clients' stories and seeing them smile. Brittaney and her husband recently moved to Colorado Springs for her husband’s service in the military. Brittaney is dedicated to her role at Home Instead, making a difference in the everyday lives of seniors in Colorado Springs.

Erin, HR Manager
Erin was born and raised in Orange County, California and has always been committed to making a difference in her community through volunteer work with various local and national organizations. Erin earned her bachelor's degree in psychology at Northern Arizona University, while also gaining administrative experience working at the university's College of Business. With a passion and eagerness to make a difference in the lives of seniors, Erin began her work with Home Instead as a Care Professional for the Greatest Generation. She continues to strive to help others in her community through caring for seniors and building relationships with them and their families.

Shanna, Recruitment Coordinator
Shanna’s hometown is Pittsburgh, Pa. That is where she started with Home Instead in 2018. She has worked remotely as On-Call Coordinator, Billing and Payroll Specialist and most recently added the role of Recruitment Coordinator. She values the opportunity to gain so much experience with this company and in this field of work. In 2015 she suffered a brain hemorrhage and stroke. She was diagnosed with a malformation of veins in her Cerebellum called a Cavernous Angioma. She underwent an operation to correct it. Once in rehabilitation she relied on the care of others to help her with activities of daily living until fully recovered. She personally knows how important it is to have a caregiver with patience that you can fully depend on and trust when you really need someone’s help. She is happy to be a part of the services that Home Instead provides. Shanna is a proud mother of 3 fabulous and active children. When she's not at their sporting events and activities, she enjoys listening to music and being at camp with family and friends. “If I ever decide to quit my day job, it would be to become a stand up comedian.” -Shanna

Nikki, Service Coordinator
Nikki was born and raised in Central IL, where she began her career in the medical field at the age of 16 as a caregiver. After completing High School, she moved to Colorado Springs where she continued her education in Medical Assisting. For the past 22 years, Nikki has dedicated her life to serving others. She is a proud Mother of 2 and owns a home renovation company with her husband. She loves going to the movies, watching her son play football and being with her family.

Vernetta, Training Coordinator
Vernetta has a love for Colorado, her native home, where she was raised in Denver and Colorado Springs. She started caring for others at a very early age. In 1984 she began a long-time career in health care. Vernetta is a Certified Nurse Assistant and worked for a Long-Term Care Community, supporting individuals with a wide range of debilities. In 1988 she started working with Denver Health Medical Center as an Emergency Medical Technician serving for 31 years. Vernetta has a strong passion for caring for clients and believes in living life to the fullest, giving and learning from life experiences. She enjoys going on cruises, dancing, sharing time with family, and making others laugh.

Anna, Home Care Consultant
Anna was born and raised in Texas, and despite being a 3rd generation Texan, she quickly realized that Colorado is her true heart home. Anna has an extensive background in healthcare sales with over 15 years selling healthcare products and services.
While she was caring for her aging parents, it became apparent that they would need additional help in their home. That’s when she discovered Home Instead. From that positive experience, she decided to pursue a position with Home Instead to help seniors and their families navigate the complexities in finding quality home care. Anna’s professional experience coupled with her Master’s Degree in Counseling, helps her to better understand and assist families and healthcare professionals find the best solution for their loved ones.
Denise, On-Call Coordinator
Denise Wright was born and raised in Pittsburgh, PA, where she currently resides. Denise has dedicated over 40 years in the Nursing Administration Field. She has held Supervisory and on-call positions at hospitals, home health, home care companies, and veterans centers. Denise has a strong passion for assisting seniors to ensure they are staffed and able to stay at home. Denise also enjoys spending time with her family, going on cruises and casino trips.
Our Home Care Team
Your Home Instead team in Colorado Springs, CO possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.
When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.
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