Meet Our Team

Carolyn's role and focus is to inspire our employees to:

• Become the best version of themselves
• Provide opportunities for growth and enrichment that will benefit them in their lives and futures

In providing these opportunities, she ensures that her team is able to provide the best care possible to our clients and families.  Carolyn embodies a spirit of service which is present in her desire to care for the community through our daily work and outreach programs like 'Be A Santa to a Senior' and 'Happy Cards'.   Her quote from Martin Luther King Jr. says it all - “Not everybody can be famous. But everybody can be great, because greatness is determined by service”.

As District Direct, Tammie oversees the labyrinth of scheduling, intricate billing and payroll cycles, and the day to day operations of Home Instead. Her favorite quote from Mark Twain is, “If you tell the truth, you don’t have to remember anything”. Tammie enjoys spending time with her family and crafting.

As HR Manager, Michelle oversees all aspects of caregiver onboarding, accountability and compliance. Michelle is a wife of 32 years, married to her best friend, mother of three beautiful adult daughters and grandmother to two precious grandchildren. Her hobbies include thrifting, crafting, and spending time with her family.

In her role as Client Care Manager, Kaylin handles all client issues and strives to maintain the best customer service. She works closely with the client services team to ensure all client service needs are met. Kaylin enjoys reading, listening to true crime podcasts and spending time with friends and family. She has an associates degree in English and her favorite holiday is Halloween.

In her role as RN Case Manager, Cece determines the skill level of our caregivers and ensures they are matched correctly with our clients. She conducts the skills verification assessments for our caregivers and works with training and engagement to document the changes in our care pros level of skills. Cece’s goal is to provide the highest quality of care and safety for our clients. When Cece is not working, she enjoys reading, hiking, puzzles, painting and photography. She also enjoys interacting with her eclectic and wildly challenging family.

Michelle began her career as a caregiving and has worn multiple hats over the years. As the Client Lead Specialist, Michelle oversees all aspects of potential clients starting with the very first phone into the office through signing the client up for our services. Michelle specializes in LTC Claims. She has five children and ten grandchildren. Being client focused means the following to her, “Quality means doing it right when no one is looking.” – Henry Ford

Jessica began her career as a caregiver with Home Instead. In her role as District Service Coordinator, Jessica assists clients and their families by working to fill shifts with Care Pros based on skill sets and personalities. She likes to work with the are pros individually to ensure she is meeting both the clients and care pros needs. Jessica enjoys spending time with her husband and son. When she is not spending time with her family, Jessic enjoys playing with her dog, Nova, and her cat, Ella. Jessica is compassionate and has a helpful personality. She enjoys the little things in life like taking in the beautiful scenery that surrounds her to enjoying a simple cup of coffee.

Lisa began her career as a caregiver with Home Instead. In the role of Engagement and Training coordinator, Lisa works with clients and care pros to assist with developing their relationship with one another. She provides additional training to help our care pros gain more knowledge and practice skills that help enhance the client/caregiver relationship. Lisa has two adult children and two small dogs. She loves spending time outdoors and traveling.

Serving as the HR Coordinator, Amber is responsible for the recruitment and retention of our care professionals. She oversees the hiring process, from start to finish. She has been in the HR profession for six years. Outside of work, Amber’s life revolves around her 14 year old son, who continues to inspire her every day. Being a mother has taught her the value of patience, compassion, and resilience, qualities she brings to her profession as well. When Amber is not working, she can be found curls up with a good book, as reading has always been her favorite way to unwind and recharge. She also loves spending time with family and friends.

As the administrative coordinator, Deanna performs both client care and human resource functions. Deanna is known for her attention to detail and ensures that all paperwork is accurately managed and filed. She is a dedicated team player and always steps in to help wherever she is needed. Outside of work, Deanna enjoys being a mother to her six-year-old daughter. Together, they make cherished memories, with the beach being their favorite destination. Deanna values laughter and believes it’s essential for a happy life. Balancing her professional and personal life, she embraces each moment with positivity and joy.

Michelle began her career at Home instead as a caregiver. In her role as client care coordinator, she visits prospective clients and introduces them to our company. Michelle conducts “meet and greets” with care pros and clients. She also conducts follow-up visits to ensure we have made a good match between our caregivers and our clients. Outside of work, she enjoys spending time with her two adult daughters and her grandchildren. Michelle enjoys relaxing at the beach. Balancing a fulfilling career with family and personal interests keeps her motivated and content.

As the Home Care Consultant, Allison is responsible for our marketing efforts in both of our territories. Allison is married with two grown children and seven grandchildren. She enjoys reading and traveling.