
Meet Our Team
We believe every family in the area deserves tailor made in-home senior care with a compassionate touch. That's why we established Home Instead® of Urbandale, IA.
Proudly Serving Aging Adults & Their Families
Our Promise
- Do what we say we’re going to do – each and every time
- Solve care problems using compassionate, person-centered solutions
- Engage in thoughtful relationships with the families we serve
- Give back to our community

Anne Peters: Franchise Business Owner

Nina Boucher: General Manager & Nurse Care Coordinator
Nina is our General Manager, overseeing Home Instead Polk County operations and serving as our Nurse Care Coordinator. She acts as a liaison between families, clients, and Care Pros to ensure clients' needs are met with excellence. As a Registered Nurse, Nina is responsible for educating our Care Pros to provide the highest quality nurse-directed care. Her tenacity brings positivity and grace to all families who encounter Home Instead and our Care Pros.

Leah Sterbick: Director of Client Care

Melissa White: Client Care Coordinator

Lori Cason: First Impressions Specialist & Weekend On-call Supervisor
Lori, our First Impressions Specialist, excels at handling inquiry calls, coordinating long-term care, and creating lasting positive impressions with our clients and Care Pros. As the weekend On-Call Supervisor, she assists and coaches Care Pros with any questions about their clients' care or schedules. Lori was honored as Caregiver of the Year in 2018.

Dawson Peters: Home Care Consultant
Dawson is one of our Home Care Consultants. He is dedicated to building strong community connections and is committed to being a valuable resource for families in need. With unwavering determination and confidence, he passionately advocates for Home Instead.

Staci Schwarz: Director of Internal Experiences & Care Pro Supervisor
Staci is our Internal Director and Care Pro Supervisor. She is passionate about encouraging and coaching Care Pros throughout their career journeys. Staci conducts Care Pro evaluations and is your go-to person for any questions. She cultivates an environment of accountability, leadership and grace.

Dixie Burkhart: Scheduling Coordinator

Dera Aswegan: Training Specialist

Roxi Bohaty: Recruitment Coordinator
Roxi serves as the Recruitment Coordinator for Home Instead. After gaining four years of experience as a caregiver, she eagerly joined the office support team in February 2022. Roxi finds joy in discovering passionate candidates and introducing them to the diverse opportunities Home Instead offers. Once onboarded, she takes pride in witnessing Care Professionals develop meaningful relationships with clients and thrive in their roles.
Our Team
Your Home Instead team in Urbandale, IA possesses a heartfelt desire to work with seniors in the community. It is our ultimate goal to forge extraordinary relationships between our clients and their Care Professionals.
When you are ready for help, our caring staff is on call to quickly answer your questions and accommodate your senior services needs.
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