Meet Our Team

​Welcome,

We are Franchise Owners Candy and Kevin Diercks. After working with clients everyday in the insurance business, Candy soon recognized the growing need for in home care for aging adults. We were introduced to Home Instead Senior Care in early 2006 by family who were franchise owners of the Quad Cities Office. We immediately fell in love with the Home Instead's passion and desire to be your trusted in-home care agency, and their commitment to helping your family keep your aging mother, father, grandparents or friends in their home as they grow older.

Since Opening our doors in January of 2007 we strive to providing the best caregivers and be the most trusted source of companionship, medication reminders, personal cares and in-home care for seniors in our service area of Black Hawk, Bremer, Grundy, Butler, Buchanan and Fayette Counties.

We greatly appreciate you viewing our website and would love to be the Company you entrust taking care of you or your loved ones.

Sincerely,

Candy & Kevin

Zach was born and raised in Waverly, Iowa just north of Waterloo, Cedar Falls. Zach has been married to his wife Brittney for 15 years, they have two beautiful, fantastic children Jillian and Jhett. He enjoys spending time with his family, being outdoors, and watching and coaching Jillian and Jhett in their favorite sports. 

Zach has been involved with the family ran business since opening in January of 2007. Zach loves meeting and helping families and seeing a smile of joy on the face of his clients when they recieve the little bit of help from our wonderful CAREGivers.

Jamie operates as our Office’s Service Coordinator.  She works with our CAREGivers and clients daily to keep the schedule running smoothly.  Her previous roles as Training Coordinator and Quality Assurance Coordinator have allowed her to build strong relationships with our CAREGivers, clients, and their families.  Having always worked in the healthcare industry, Jamie understands the importance of having a good relationship between CAREGivers and clients. She prides herself on making the best matches when building schedules.  When Jamie is not working her magic in the office you can find her at the gym, spending time with her family, and enjoying the outdoors with her fur baby Squirt.

Alex Pettit, the Recruitment and Engagement Coordinator at Home Instead in Waterloo, Iowa. With over a decade of experience in Human Resources, I bring a wealth of knowledge and expertise to our team. My background spans various industries, with specializations in IT, Leadership, Finance, and Marketing.

Born and raised in Waterloo, I have deep roots in our community and am proud to continue calling it home. Alongside my wife and three children, I'm committed to making a positive impact right here in our neighborhood.

Outside of work, I find joy in both the creative and the digital realms. Whether it's diving into DIY projects and getting my hands dirty or immersing myself in the worlds of video games and literature, I thrive on exploration and creativity.

At Home Instead, I'm dedicated to fostering meaningful connections, both with our clients and within our team. Together, let's make a difference in the lives of our elders, because to us, it's personal.

With over 12 years of experience in healthcare, Jennifer is our dedicated Scheduling & Service Coordinator committed to providing exceptional care and support to both clients and caregivers. Having worked as a caregiver herself, she understands firsthand the importance of compassionate, reliable care and strives to create the best possible matches between clients and caregivers.  

Specializing in senior care for the past four years, Jennifer has also worked as a Life Engagement Coordinator in assisted living care and as a Lead Community Assistant for handicapped and disabled individuals. These experiences have strengthened her ability to connect with clients, anticipate their needs, and support caregivers in delivering high-quality care. Jennifer’s passion for teamwork and organization helps create a supportive and efficient environment for both clients and colleagues.  

Outside of work, Jennifer can often be found running her kids around to their many activities and sporting events, proudly cheering them on as their number one fan.  She also loves spending time with family, attending concerts, enjoying the outdoors, and expressing her creativity through DIY projects.