Meet Our Team

Annette is responsible for managing Service Coordinators, On-Call supervisors, client, and Care Professional schedules, as well as addressing any client concerns. After a successful 20-year career in retail management, she began searching for companies that aligned with her personal values and had a strong connection to the community. She found that with Home Instead. Annette and her husband, along with their two children, live in Hebron, Ohio.

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As a Client Care Coordinator, Jessica meets with potential clients and family members, does client and Care Professional introductions as well as frequent quality assurance visits with existing clients. Jessica’s goals are to ensure high quality care and client satisfaction at all times.  Jessica is from the Cleveland area and moved to Columbus after finishing grad school. She always knew she wanted to work with older adults and says Home Instead was the perfect find. She loves being able to work for a company that is so passionate and understanding of the needs of older adults and strives to keep them safe, and comfortable wherever they call home.

Terri brings experience in sales and healthcare marketing to her role at Home Instead. She began her career selling television advertising, honing her communication and relationship-building skills early on. Most recently, Terri worked with Select Home Care, where she focused on creating referrals and building strong partnerships with hospitals, assisted and independent living communities, skilled nursing facilities, and physician offices. Terri will be supporting our 124 territory, and we’re excited to have her expertise and enthusiasm on board as we continue to serve seniors with compassion and excellence.