Recruitment & Engagement Coordinator

Are you good at uncovering people's hidden talents? Home Instead® Boerne is looking for someone who can identify the best Care Professional Candidates to serve our clients. The Recruitment & Engagement Coordinator will recruit, screen and onboard new Care Professionals to serve families in the Boerne, Kerrville, Fredericksburg areas.
Home Instead Benefits include:

• Paid Time Off
• Health Insurance
• Profit Sharing
• Bonus Potential
• Competitive Wages ($40,000- $50,000 per year)

Objective
The Recruitment Coordinator is expected to perform a variety of duties for the recruitment of Care Professionals. The Recruitment Coordinator is expected to recruit, screen, hire, and onboard a staff of Care Pros in order to provide the highest quality service to clients.
Primary Responsibilities:

• Reflect the core values of Texas Hill Country Care, LLC, (d.b.a. an independently owned and operated Home Instead franchise).
• Answer each employment inquiry in a friendly, professional and knowledgeable manner.
• Develop and implement new recruitment strategies online and within the community.
• Manage recruitment ads and post positions as necessary.
• Check in frequently with leads within the applicant tracking system.
• Schedule and conduct applicant interviews in an efficient and professional manner.
• Following the Home Instead Standards; conduct reference checks, criminal background and motor vehicle check and drug screens on all Care Pros.
• Create and maintain all employment records including but not limited to I-9 form, W-4 form and all other employment related documents.
• Schedule and conduct Care Pro orientation and all training including training required to meet Home Instead® Standards and additional optional training.
• Monitor, mediate, and log all client and Care Pro activity utilizing the software system.
• Evaluate and update all orientation and training materials as needed
• Demonstrate open and effective communication with the franchise owner, colleagues, Care Pros, clients and family members.
• Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.

Secondary Responsibilities:

• Conduct client/Care Pro introductions as needed
• Perform any and all other functions deemed necessary

Education/Experience Requirements:

• High school graduation or the equivalent
• One year of related business experience or an equivalent combination of education and work experience may be considered
• Must possess a valid driver’s license

Knowledge, Skills and Abilities:

• Must have an understanding of and uphold the policies and procedures established by Texas Hill Country Care, LLC, (d.b.a. an independently owned and operated Home Instead franchise)
• Must demonstrate excellent oral and written communication skills and the ability to listen effectively
• Must have the ability to work independently, maintain confidentiality of information and meet deadlines
• Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
• Must demonstrate discretion, integrity and fair-mindedness consistent with office standards, practices, policies and procedures
• Must demonstrate knowledge of the senior care industry
• Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work
• Must have the ability to establish good working relationships with the franchise owner, office colleagues, Care Pros and the community
• Must present a professional appearance and demeanor
• Must have the ability to operate office equipment
• Must be patient and congenial on the telephone
• Must have computer skills and be proficient in Excel and Word
• Must have the availability to work evenings or weekends as required
• Must have the ability to perform duties in a professional office setting
• Must have the ability to work as a part of a team
• Must demonstrate excellent organizational skills